1. Introduction

Welcome to M_OliveS Mentoring Consultancy.


We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner, in compliance with the Kenya Data Protection Act, 2019 and other applicable data protection laws.

M_OliveS Mentors provides mentorship, coaching, advisory, and leadership development services to individuals, entrepreneurs, and organizations to support growth, performance, and sustainable impact.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website https://molives.co.ke/ , interact with us online, or engage our services.

2. Information We Collect

We collect personal information that is necessary to provide our services and improve your experience. The types of information we collect include:

a) Information You Provide Voluntarily

When you interact with us such as when you:

  • Sign up for a mentorship cohort or training program
  • Submit an inquiry through our contact forms
  • Request information about our services
  • Subscribe to newsletters, updates, or communications
  • Communicate with us via email, phone, or other channels

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number (if provided)
  • Organization or business name (if provided)
  • Any message or additional information you choose to share

b) Automatically Collected Information

When you browse our website, we may automatically collect certain technical information to help us understand how visitors use our site and to improve functionality. This may include:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Pages visited, time spent, and clickstream data
  • General usage analytics (via tools like Google Analytics)

This information is aggregated and anonymized where possible, and is used to enhance website performance and user experience.

c) Sensitive Personal Data

We do not intentionally collect sensitive personal data (such as health information, biometric data, or political opinions) unless voluntarily provided by you for a specific purpose and with your explicit consent.

3. How We Use Your Information

We use the personal information we collect only for legitimate and specified purposes, including:

  • Responding to your inquiries and communicating with you
  • Registering you for mentorship, coaching, or training programs
  • Delivering advisory, coaching, and mentorship services tailored to your needs
  • Sending updates about programs, events, opportunities, or resources (where you have consented to receive such communications)
  • Improving our website, services, and overall user engagement
  • Maintaining administrative and internal records
  • Complying with legal, regulatory, or contractual obligations

We will not use your personal information for purposes other than those for which it was collected, unless we obtain your prior consent or are required by law.

4. Legal Basis for Processing (Under the Kenya Data Protection Act, 2019)

We process your personal data only where we have a valid legal basis, including:

  • Consent: Where you have freely given and informed consent (e.g., when you submit a contact form or subscribe to communications). You may withdraw your consent at any time.
  • Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., to provide mentorship services you have enrolled in).
  • Legitimate Interests: Where processing is necessary for our legitimate organizational interests, such as improving our services, communicating with clients, and maintaining records, provided your rights and freedoms do not override such interests.
  • Legal Obligation: Where processing is necessary to comply with applicable laws or regulatory requirements.

5. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

  • Secure communication channels (e.g., HTTPS encryption on our website)
  • Restricted access to personal data on a need-to-know basis
  • Internal data handling policies and confidentiality practices
  • Regular reviews of our data collection, storage, and processing practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal information online.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

We may share your personal information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our website, managing communications, or delivering services (e.g., email platforms, printing certificates). These providers are contractually obligated to process your data only on our instructions and in compliance with applicable data protection laws.
  • When required by law or to comply with a legal obligation, regulatory requirement, or valid request from a public authority.
  • With your explicit consent for specific program-related collaborations or partnerships.

In all cases, we ensure that any third-party recipients provide adequate safeguards for the protection of your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Providing services and mentorship programs
  • Maintaining records for legitimate organizational and administrative purposes
  • Complying with legal, tax, or reporting requirements

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

8. Your Rights

Under the Kenya Data Protection Act, 2019, you have the following rights regarding your personal information:

  • Right to Access – Request confirmation of whether we process your personal data and request a copy of the data we hold about you.
  • Right to Rectification- Request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten)- Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal ground for processing.
  • Right to Restriction of Processing – Request that we limit the processing of your personal data in certain circumstances.
  • Right to Data Portability- Request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
  • Right to Object- Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
  • Right to Withdraw Consent – Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to your request within the timelines required by law.

9. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us:

  • Understand how visitors interact with our website
  • Improve website navigation and functionality
  • Analyze website performance and user behaviour

We use session cookies (which expire when you close your browser).

For any cookies that are not strictly necessary for the functioning of our website, we will seek your explicit consent via a cookie consent banner before placing them on your device.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website.

10. Third-Party Links

Our website may contain links to external websites, platforms, or partner resources that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. Any updates will be posted on this page, and where appropriate, we will notify you of significant changes via email or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

M_OliveS Mentors
Email: info@molives.co.ke
Phone: +254 705 678 378
Physical Address: NHC Lang’ata Court, Suite 605, Nairobi, Kenya