[vc_row][vc_column][vc_column_text el_class=”lead mb-xl”]Market Focus[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
We decided to celebrate our entrepreneurs during this Customer service week (csweek2019), those who we have mentored over the years. The ones who helped us realize that the word ‘mentor’ just like the word ‘mummy’ is not just any other word but it comes with responsibilities. Those we can look back to and say, “We raised them” and they can equally look at us and say, “Here is our ‘mentor’ (‘mummy’). For us to ‘LIKE WHAT WE GET’ we realize that we have to pay attention to some key aspects of Mentoring. The first one is the Empowering aspect of mentorship; a mentee in the end needs to be proud of their positive growth after a mentoring journey with us. This positive growth can and should be measured. Second is uniqueness; a mentor should never ‘cut and paste’ a mentoring approach. Each mentee is unique to us and we therefore treat them as such when designing our mentoring methods. The third one is ‘Relationship’; being a value adding relationship our mentoring is driven by honesty, respect for each other, clarity of goals as well as being a win-win for both the mentor and the mentee. The last one and not the least is commitment; We will go out of our way to support our mentees not so much because of the value of the currency but because of the ‘personal satisfaction and shared accomplishments’ that comes with this commitment.[/vc_column_text][/vc_column][/vc_row]
